Privacy Policy

1. Introduction

Vélovilles.com takes the security of your personal information very serious. We strictly complies with the laws of data protection. Personal data will only be gathered on this website for necessary technical extent. Collected data will not be sold or for any other reasons processed to third parties at any time. However, we would like to point out that in some cases velovilles.com is required to release data. This affects inquiries of the data protection act, prosecutions, as well as, in case of investigation proceedings, inquiries of the respective authorities.

The following statement gives you an overlook of how we warrant such protection and what kind of data is gathered for what reason.

2. Cookies

These websites use Cookies in several places. They serve to make our service more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Cookies do no harm to your computer or contain viruses.

3. e-mails

Of course we collect and save information, which you provide on velovilles.com or transmitted in any other way. This includes comments, names, email addresses and ULRs, which you enter in the respective comment field. This information is provided voluntarily and is never subject of review. The uses of aliases etc. are possible. We would like to point out that name, posts and comments, as well as other information are visible to every other user in various places on velovilles.com.

4. Right of information

We would be happy to provide you with information on which personal data we save. This information will be sent to you upon your request within the legal obligation to provide information. Furthermore, you have the right of rectification, blocking or deleting of these personal data.

5. Data processing on this website

Vélovilles.com gathers and saves information automatically on their Server Log Files, which are transferred by your browser. We save following information: browser type/version, used operating system, referrer URL (page you have visited prior), hostname of the accessing computer (IP-address), and time of server inquiry. The shop is SSL secured. SSL stands for Secure Socket Layer and describes the secure connection between the customer's computer and the server of our online shop. SSL connections are encrypted and thereby made inaccessible to third parties. An SSL certificate gives the user important information about the web server with which he connects to when establishing the SSL connection.

This data is not relateble to any specific person. A combination of this data with other data sources will not be performed.

6. Further information

It is important for to protect your password and computer of unauthorized access. If you share your computer with somebody else, you should make sure to log out after each session. Your trust is important to us. This is why we are always available to answer any question you may have concerning the processing of personal data. If you have further questions about the handling of your personal information, please send an email to our email address, which you can find in the publishing information.

7. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics utilizes "Cookies" (text files), which are saved on your computer and allow for analysis of the usage of the website. The information generated by the cookie concerning your use of this website (including your IP address) will be passed on to a Google server in the USA and saved there. Google will use this information to evaluate your use of the website, to produce reports on website activities for their operators, and to provide other services related to the use of the website and the Internet. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not use tour IP address in connection with other Google data. You can avoid the installation of Cookies by appropriately adjusting your browser software; we would like to make you aware of the fact, that in this case it is possible that you will not be able to use all the functions of this Website. Through the use of this website, you express your consent to the processing of data collected by Google about you in the manner described above and for the purposes previously mentioned.

8. Use of Facebook Social Plugins

We incorporated plugins from the social network Facebook.com on our website, which is operated by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with the Facebook logo or additionally with "Facebook Social Plugin". If you activate one of our websites that include such a plugin, your browser will create a direct connection with the Facebook servers. The content of the plugins will be transmitted directly to your browser by Facebook and will be embedded into the website. By integrating the plugins, Facebook will receive information that you have visited our website. If you are logged into your Facebook account, Facebook will be able to match your visit with your Facebook account. If you interact with the plugins, for example click on the 'Like"-button or leave a comment, the respective information will be transmitted to and saved on Facebook. For information on the purpose and extent of data capture and the further processing and use of data by Facebook, as well your rights in this regard and turn-off options for the protections of your personal privacy, please refer to the Facebook privacy policy.

If you do not want Facebook to match your visit of our websites to your Facebook account, please log off Facebook.

9. Personal Information usage

We use your personal data for purposes of order management and fulfillment. Your data will be forwarded to the shipping service provider with the purpose to deliver the goods to your shipping process. To process your payment, we pass your payment data to the payment service provider responsible for the order payment. A transfer to other third parties does not take place.

In case of non EU delivery customer countries, we need to provide your data to the customs which is conform with international legal trade obligations.